Product Guarantee

PRODUCT GUARANTEE

The Murphy Home Promise

Here at Murphy Home, we have a longstanding tradition of looking after our customers, providing them with expert service and quality product. As a testament to this, we have a 10-Year Structural Warranty and a 12-Month Component Guarantee across our bedroom, dining and living room furniture, giving you additional security and assurance of craftsmanship when you shop with us.

Our 10-Year Structural Warranty & 12-Month Component Guarantee

10-Year Structural Warranty

To show we have full confidence in the quality materials and build of our products, our 10-Year Structural Warranty covers the formative features of our furniture across multiple ranges. From sofa frames, bed frames, timber, joints and springs, these key elements are all brought under this protection, to provide you with the best customer and user experience possible, even in the years that follow your purchase.

THE DETAILS

Transparency is important in the retailer/customer relationship, and with this in mind, we have broken down this warranty into uncomplicated, clear and concise bullet points.

BEDS

Our 10-Year Warranty covers the structural makeup of:

Springs
Bed frames

DINING, LIVING & BEDROOM

Our 10-Year Warranty covers the structural makeup of:

Joint
Timber

SOFAS & ARMCHAIRS

Our 10-Year Warranty covers the structural makeup of.

MATTRESSES

The warranty for the mattress is 1, 5 or 10 years, depending

on the model on the brand of the purchased mattress

12-Month Component Guarantee

When it comes to our furniture, we don’t dodge the details. Our 12-Month Component Guarantee covers a huge number of components across dining, living and bedroom, including drawer runners, hinges, handles, and table leaf extension mechanisms; ensuring that the key features of your furniture remain in prime condition.