When it comes to creating a beautiful home, finding the right furniture is only part of the story. The real magic happens when the shopping experience is just as enjoyable as the final look of your bedroom, living, or dining room. Here, at Michael Murphy Home Furnishing, we pride ourselves on offering more than just stylish pieces; we deliver an exceptional experience to our customers, time and time again. Not convinced? Here are five reasons our customers come back to us;
1. A Warm Welcome and Expert Advice
Let’s be honest about something – walking into a furniture store can feel really overwhelming, especially if you’re on the hunt for something in particular. There are so many styles, colours, and sizes to choose from. That’s why our team focuses on making you feel at home from the moment you step through the door. Whether you’re browsing for ideas, or you’re on a dedicated mission to find the perfect sofa, our friendly staff are always on hand with honest, helpful advice. It’s more than just understanding our products inside and out (though we do, trust me!)… it’s about listening to what you need, understanding your lifestyle, and helping you to find the perfect match. Don’t take it from us; take it from Denise, who left us a Trustpilot score of 5 stars and said,
“Visited store with my husband and daughters recently I was interested in buying leather sofas but a bit unsure! We spoke with Sabrina who works as a sales person at Michael Murphys Sabrina was very professional she was informative helpful and friendly and gave lots of advice! We eventually purchased a 3-2-1 sofa from her! Sabrina was a pleasure to deal with!”
2. Furntiure For Every Style
Our collections are all carefully curated to suit a range of tastes, from modern minimalism to timeless tradition. Whether you’re dreaming of a statement sofa, a practical storage bed, or a dining table you’ll gather around for years to come, you’ll find something just right. Not sure what exactly it is you’re looking for? Again, we’ve got you covered! Pop into one of our stores for a peruse, or head to the collections page of our site. Take your time to see what sticks with you and what doesn’t. We’ll be here when you’re ready.
3. Execeptional Service
Another thing we really pride ourselves on is the consistent effort our teams make to go above and beyond for our customers. Whether it’s offering flexible payment options, removal services, and customer care, we’re always looking for ways to make your experience easier. To that end, we’ve made sure to equip all of our stores with courtesy wheelchairs to make the experience in-store as accessible as possible.
We have a team of fantastic repair technicians on board too; so if any damage happens to befall your furniture, they’ll help restore it to it’s former glory! Again, don’t take it from us – take it from Sean who left us a 5 star review on Trustpilot!
“Perfect repair, couldn’t fault the experience.
Technician arrived on time and figured out the issue within minutes. He had the required spare part and the entire repair was done within a half hour. Very pleasant to talk to and the whole experience was completely painless.”
4. Hassle-Free Delivery and Assembly
Listen, we know life is busy. We also know the last thing you want to spend your time doing is wrestling with flat-pack furniture instructions. Enter our brilliant delivery team. Our recognisable pink vans are out and about every day across the country, helping not only to deliver, but set up your brand new furniture too – making the process as stress-free as possible. We’ll make sure to keep you up to date on your delivery process, and assemble your furniture right where you want it (and we’ll even take away the old furniture, if that’s what you want! Not sure? Take Lindsay’s word for it!
“My delivery arrived between the times that were quoted to me. Two smashing jolly lads Craig and Luke brought it in and unpacked it and placed it in the position I asked them too. They removed all the wrapping from my room and took it away with them. It was an excellent service and it would encourage me to order more from this company.”
5. A Shopping Experience You’ll Actually Enjpy
In our humble opinion, shopping for furniture should feel exciting, not exhausting; no matter whether you’re a first time homeowner, or just looking to refresh your space. That’s why our stores are laid our to inspire – we have lots of carefully curated displays you can come on in and test for yourself! Whether it’s sitting down on a sofa and making sure you can actually see yourself reclining on it for years to come, or just making sure the dining table you have your eye on has matching chairs, we’ve got plenty of tactile fabric swatches you can compare, and even more cosy corners to sit down and contemplate your next room set-up in.
Why Our Customers Keep Coming Back
At the heart of it all, the real reason people love shopping with us here at Michael Murphy Home Furnishing is simple; we care about the entire journey. From your first browse to the moment your brand new furniture finds it home, we strive to support you every step of the way; ensuring you’re confident in your choice.
If you’re ready to experience furniture shopping the way it should be, we’d love to welcome you in-store or online. Happy shopping!
All reviews taken from our Trustpilot page.